This Privacy Policy describes how NURAHERBEX PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, and protects any information that you provide when you visit our website and/or agree to purchase from us (collectively, the “Services”).
By using our website or otherwise interacting with our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or Services.
Changes to This Privacy Policy
NURAHERBEX PRIVATE LIMITED may change this policy from time to time by updating this page, including to reflect changes to our practices or for legal, regulatory, or operational reasons. You should check this page periodically to ensure that you are aware of any changes. Continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.
Information We Collect
We may collect the following types of information from you depending on how you interact with our website and Services:
Information You Provide Directly
This includes, but is not limited to:
- Name
- Contact information including email address and phone number
- Demographic information such as postcode, preferences, and interests, if required
- Order and transaction information related to purchases or services you request
- Other information relevant to customer surveys, feedback, and/or special offers
Information Collected Automatically (Usage Data)
When you browse our website, we may automatically collect certain information about your visit using cookies and similar technologies. This may include:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Referring and exit pages
- Other diagnostic or usage data
Information from Third Parties
We may receive information about you from third-party service providers such as payment processors, logistics partners, analytics providers, and marketing partners, solely for purposes related to providing, improving, or promoting our Services.
What We Do With the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Improvement of our products and services, including tailoring our offerings based on your feedback and usage patterns.
- Promotional communication: We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address that you have provided.
- Market research: From time to time, we may use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
- Website customization: We may use the information to customize the website according to your interests and improve user experience.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use cookies for purposes such as:
- Identifying which pages are being used
- Analyzing data about web page traffic
- Improving our website to better tailor it to customer needs
- Remembering your preferences where applicable
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the option that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the contact details provided below.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Right to access the personal information we hold about you;
- Right to correct inaccurate or incomplete information;
- Right to delete personal information, subject to legal obligations;
- Right to restrict or object to certain types of processing;
- Right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before responding to such requests.
Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, resolving disputes, and enforcing our agreements.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.
Contact Us
If you believe that any information we are holding on you is incorrect or incomplete, or if you have any questions about this Privacy Policy or our data practices, please write to us at the address below and we will promptly correct any information found to be incorrect:
NURAHERBEX PRIVATE LIMITED
27A, MARUTHI NAGAR, NEHRU ST, OIL MILLS RD, THUNDALAM
Porur, Kanchipuram, Sriperumbudur
Tamil Nadu – 600116, India
Email: